How Our IT
Migration Process Works
A structured four-stage methodology that moves your organization from where you are to where you need to be — with minimal risk, zero data loss, and full transparency at every step.
Migration Framework
Discover
Environment audit & risk assessment
Prepare
Runbook, wave plan & pilot group
Execute
Phased migration with checkpoints
Stabilise
Validation, cutover & hypercare
The Four-Stage
Migration Framework
Every IT migration we deliver follows the same proven structure — adapted to your environment, timeline, and business requirements.
Stage 1
Discover
We audit your current infrastructure — servers, users, applications, data volumes, integrations, and compliance requirements. You get a full environment report before any migration planning begins.
- Infrastructure & data audit
- Dependency mapping
- Risk & compliance assessment
- Stakeholder interviews
Stage 2
Prepare
We design your migration architecture, create a detailed runbook, define wave groups, schedule cutover windows, and run a pilot group to validate the approach before full rollout.
- Migration runbook creation
- Wave & group planning
- Pilot group validation
- Rollback procedures defined
Stage 3
Execute
Migration runs in structured waves with daily progress reports, rollback checkpoints at each stage, and direct access to your assigned migration engineer throughout.
- Phased wave migration
- Daily status reporting
- Rollback checkpoints
- Real-time issue resolution
Stage 4
Stabilise
We validate every migrated item, run user acceptance testing, execute the final DNS/mail flow cutover, and provide 30-day hypercare with a dedicated engineer on call.
- UAT & validation testing
- DNS & mail flow cutover
- Post-migration sign-off
- 30-day hypercare support
What You Get at
Every Stage
We give you full transparency across the entire project — not just a status call at the end. You'll have access to real-time migration logs, wave-by-wave progress, and direct contact with your engineer throughout.
Environment Assessment Report
A full audit of your current infrastructure with risk ratings, dependency maps, and compliance flags.
Migration Runbook
Step-by-step project runbook covering every phase, wave, rollback procedure, and cutover window.
Daily Progress Dashboard
Live migration tracking with mailbox/file counts, completion rates, and error logs updated daily.
Post-Migration Sign-Off
Formal validation report covering every migrated item, UAT outcomes, and final sign-off documentation.
Before migration starts
- Environment audit report delivered
- Migration runbook reviewed & approved
- Pilot group defined and agreed
- Rollback plan signed off
- Cutover window scheduled
During migration
- Daily progress updates sent
- Live migration dashboard access
- Dedicated engineer on direct line
- Issues resolved same business day
- Wave sign-off at each stage
After migration (30-day hypercare)
- Validation report delivered
- UAT support provided
- Post-migration issues resolved
- Handover documentation complete
- 30-day dedicated support line
Migration Types We Handle
The same proven framework applied across every migration type we deliver.
Microsoft 365 Migration
Email, Teams, SharePoint, OneDrive, and tenant-to-tenant migrations for organizations of all sizes.
M&A IT Migration
Day-1-ready infrastructure integration for mergers, acquisitions, and divestitures.
Cloud Migration
Lift-and-shift, replatform, and refactor migrations to AWS, Azure, or Google Cloud.
Data Migration
Structured and unstructured data migrations with validation and lineage tracking.
Infrastructure Migration
Server, network, storage, and data center consolidation and exit projects.
Application Modernization
Legacy application rehosting, replatforming, and refactoring to modern stacks.
Enterprise M365 Migration:
1,200 Mailboxes in 6 Weeks
A global SaaS company needed to migrate from an acquired company's M365 tenant post-acquisition — with zero disruption to daily operations.
The Challenge
Following an acquisition, the client needed to migrate 1,200 mailboxes, 450 GB of SharePoint data, and 80 Teams environments from the acquired tenant into their primary M365 tenant — within a 6-week board-mandated timeline, with no disruption to customer-facing teams.
Our Approach
We ran a full environment discovery in Week 1, delivering an audit report that identified 12 high-risk mailboxes and 3 Teams environments with compliance holds. Migration was executed in 4 waves across Weeks 2–5, with a 15-minute Saturday-morning cutover. Week 6 was dedicated to UAT, validation, and hypercare handover.
The Result
All 1,200 mailboxes migrated with zero data loss. SharePoint and Teams migrated with full permission fidelity. Cutover completed in 15 minutes on Saturday morning. Users were productive from Monday 8am with no reported migration issues.
Outcomes
1,200
Mailboxes migrated
0%
Data loss
6 wks
End-to-end delivery
15 min
Cutover window
Process FAQ
Common questions about how our migration process works.
We can typically begin discovery within 5–7 business days of engagement. Full migration timelines depend on scope but most mid-size projects (100–500 users) run 4–8 weeks end-to-end.
We work alongside your internal IT team. We bring the methodology, tooling, and execution capacity — your team provides environment access, stakeholder coordination, and approvals. All decisions stay with you.
Every migration has defined rollback procedures built into the runbook. Rollback points are established at each wave. We can pause, roll back, or reschedule any phase with minimal notice.
We operate within your data sovereignty requirements. Migration tooling is configured to maintain all compliance holds, retention policies, and encryption settings throughout the process.
Hypercare covers post-migration issues: mail flow problems, permission errors, Teams access issues, SharePoint item discrepancies. You have direct access to your assigned engineer by email and phone.
Yes. Hybrid coexistence is a common scenario we handle — including Exchange Hybrid, Azure AD Connect sync, and mixed cloud/on-prem SharePoint estates.
Ready to Start Your
IT Migration?
Tell us about your environment and migration goals. We'll provide a clear, fixed-fee proposal within 48 hours.